WAVES, Incorporated
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615-794-7955
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1325 West Main St. Suite 104
Franklin, TN 37064
Organization Details

Board Chair


Board Chair Ms. Trish Stiles
Company Affiliation Residence Inn Marriott
Term December 2024 to June 2025
Email

Board of Directors

Board Members
Name Affiliation Status
Tina Anderson Voting
Hailey Blank Voting
Mark Booker NES Voting
Ellen Lundy HCA Voting
John Lynch Community Volunteer Voting
Embry Nichols Guy Carpenter Voting
Roberto Ramirez Cornerstone Financial Credit Union Voting
Debbie Sokol CBL Properties Voting
Mr. Tom Stearns FACMPE State Volunteer Mutual Insurance Company Voting
Marcie Stephens Community Health Systems Voting
Trish Stiles Enviro-Masters Services Voting
April Wideman Voting
Mrs. Danielle Williams Voting
Ms. Rebekah Zeitlin Parks Relocation Voting

Other Board Members
Name Affiliation Status
Mrs. Diane Giddens Williamson County Voting
Dr. Susan Halter NonVoting
Ms. Betsy Hester 2nd District Commissioner NonVoting
Ms. Amy Law Southern Land Company
Mrs. Marilyn McAdams Ms. Secretary NonVoting
Ms. Alma McLemore Middle Tennessee Electric Membership Corporation NonVoting
Ms. Juanita Patton First Tennessee Bank NonVoting
Mr. Jim Roberts Waddy & Patterson
Mrs. Kelly Roy Century II Exofficio
Mr. Tom Stearns State Volunteer Mutual Insurance Company


Governance


Board Term Lengths 3.00 years
Board Term Limits 2
Board Meeting Attendance % 70%
Does the organization have written Board Selection Criteria? Yes
Does the organization have a written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage of Board Members making In-Kind Contributions 50%
Does the Board include Client Representation? Yes
Number of Full Board Meetings Annually 11

Standing Committees


Audit
Board Development / Board Orientation
Board Governance
Finance
Human Resources / Personnel
Marketing
Program

Risk Management Provisions


Accident and Injury Coverage
Automobile Insurance
Automobile Insurance and Umbrella or Excess Insurance
Boiler and Machinery
Commercial General Insurance
Commercial General Liability
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Commercial General Liability and Medical Malpractice
Computer Equipment and Software
Corporal Punishment Liability
Crime Coverage
Day Care Center/Nursery School
Directors and Officers Policy
Disability Insurance
Employment Practices Liability
Flood
Foster Home Liability
General Property Coverage
General Property Coverage and Professional Liability
Improper Sexual Conduct/Sexual Abuse
Inland Marine and Mobile Equipment
Life Insurance
Medical Health Insurance
Professional Liability
Property in Transit and off Premises
See Management and Governance Comments
Special Event Liability
Umbrella or Excess Insurance
Workers Compensation and Employers' Liability

CEO/Executive Director/Board Comments


Waves is a person-centered organization that is based on and around the people who receive supports. The children's program constitutes one team and there are three teams supporting adults. An administrative and quality team support the four operating programs, with oversight provided through a volunteer Board of Directors. The intention of this structure is to encourage leadership from the staff who are closest to the people who receive services and to keep administrative and supervisory cost as low as possible. The agency uses several tools to guide management. These include: the strategic plan, development plan, family/parent surveys, employee surveys, consumer outcome surveys, and board surveys. We use program standards of the Tennessee Division of Intellectual and Developmental Disabilities, TNCare, and the Tennessee Department of Education, as well as Personal Outcome Measures and other Organizational Assessment surveys available from the Council on Quality Leadership as program guidelines. The Board of Directors supports the work of the organization through professional guidance in the areas of fiscal accountability, human resources, and public awareness. The Board has seven active committees that give guidance to the organization. The committees are the Executive Committee, Finance Committee, Leadership Committee, Development & Marketing Committee, Human Resources Committee, Portfolio (Programs) Committee, and Audit Committee. The Board has been involved in all program components and are familiar with the direct services of the organization. One challenge our organization is facing is the reimbursement rate that we receive for the direct support professional staff in the adult programs. The State reimbursement rate does not cover the costs associated with hiring and retaining employees for our day programs and residential sites, which affects ongoing challenges in a geographical area that already experiences low unemployment. Another challenge remains that of maintaining a fleet of vehicles to provide services in areas without easily accessible public transportation. Two opportunities for our organization are: expanding employment opportunities for adults with developmental disabilities with varying levels of independence and the expansion of the Early Learning program serving more families of children aged birth to age three.