Tennessee Family Solutions Inc.
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831 Seven Oaks Blvd
Smyrna, TN 37167
Organization Details

Executive Director

Executive Director Mr. Ralph Kennedy MBA
E-mail ralph.kennedy@nashvilletfs.org
Term Start September 2002
Ralph's Experience: Ralph M. Kennedy EDUCATION Jack C. Massey Graduate School of Business, Belmont University, Nashville, TN ¨ Graduated May 1995 ¨ Degree conferred: Masters in Business Administration Nashville State Technical Institute, Nashville, TN ¨ Graduated: June 1985 ¨ Degree conferred: Associate of Science in Computer Technology Westminster College, New Wilmington, PA ¨ Graduated: cum laude, July 1976 ¨ Degree Conferred: BA, History WORK EXPERIENCE September 2002 - Present: Executive Director, CEO, Tennessee Family Solutions, Inc. ¨ Oversee operations and growth of a non-profit that delivers residential and day services to individuals with severe and profound levels of intellectual disability. I continue to serve as President of the Board of Directors while also serving as CEO. November 1999 - September 2002: Operations Manager, NOM Inc. ¨ Manage a service team of technicians that provides support for computer networks, copier, fax, printer, typewriter business for an office solutions company in Nashville, TN. ¨ Responsible for maintenance contracts, rental quotes, personnel issues, handling all of the service issues for the dealership. January 1998 - November 1999: District Service Manager, Bayer Corporation, Diagnostics Division ¨ Responsible for management of a four-state service district. November 1987-December 1997: Field Engineer, Bayer Corporation, Diagnostics Division ¨ Primary duties are installation and service of clinical chemistry and hematology blood analyzers. This requires a working knowledge of clinical laboratory methods and procedures, and an in-depth understanding of the electronics, pneumatics, hydraulics, and computer interface associated with the instrumentation.

Senior Staff

Name Title
Ms. Shelly Hall E.D. Executive Director


Full Time Staff 217
Part Time Staff 45
Volunteers 0
Contractors 10
Retention Rate 50%

Plans & Policies

Does your organization have a Fundraising Plan? No
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 1
When was the Strategic Plan adopted? August 2021
Does your organization have a Management Succession Plan? Under Development
Does your organization have a Policy and Procedure Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy? Yes
Does the organization have a Document Destruction Policy? Yes


Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director No N/A
Senior Management Yes Annually
Non-Management Yes Annually


Affiliation Year
Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter 2006
American National Red Cross 2000
Rutherford County Chamber of Commerce 2018

External Assessments and Accreditations

Assessment/Accreditation Year
Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Clinical Laboratory Improvement Amendments Accreditation 2020
Certification in Implementation of the Teaching-Family Model 2020
Tennessee Department of Mental Health and Developmental Disabilities 2020


Award / Recognition Organization Year
Certified Teaching-Family Agency International Teaching-Family Association 2020

CEO/Executive Director/Board Comments

TFS, like other non-profit social service organizations faces challenges. The two we wrestle with on a daily basis are funding and staffing. In an effort to supplement our revenue stream, TFS has expanded our outreach to the community at large thru multiple means, including Giving Matters. In addition, TFS has worked to reduce its costs from taxes and interest expense. TFS has increased nurse's salaries in the last year and seeks to be competitive with its peer agencies in providing good wages.