Executive Director

---

Executive Director	Ms. Amna Osman
E-mail	aosman@nashvillecares.org
Term Start	April 2019
Amna's Experience: Amna Osman has 22 years of experience as a public health innovator and executive leader with an extensive background in all aspects of leadership and management. Prior to her current role, Amna was President and CEO at HAVEN, a domestic and sexual violence nonprofit in the Greater Detroit Area. She is the founder and president of Osman Consulting, based in Grand Blanc, Michigan, where she provided leadership development in the United States and overseas. Amna served as the Director of the Division of Health, Wellness, and Disease Control for Michigan Department of Community Health, and was responsible for operational oversight of the division which consists of Health Disparities Reduction/Minority Health; Sexually Transmitted Diseases; and HIV/AIDS Prevention Education, Care and Treatment; AIDS Drug Assistance Program and the HIV/AIDS Oral Health Program. Amna was the Executive Director for the Flint, Michigan-based Wellness AIDS Services, Inc., the only AIDS Service Organization providing Prevention, Care, and Treatment to people at risk of or living with HIV/AIDS. Amna worked for the United Nations Industrial Development Organization based in Vienna, Austria as a Senior International Consultant to promote and accelerate inclusive and sustainable industrial development (ISID) in developing countries and economies in transition to eradicate poverty focusing on Asian and African countries. Amna has a Bachelor of Arts Degree in Psychology from the United States International University in San Diego, CA. A diploma of HIV Prevention Leadership from South Carolina State University & the Center for Disease Control and Prevention. A diploma of Leading Change from Macomb's Executive MBA, School of Business in Austin, TX. She has a Master of Public Administration from the University of Michigan. She was recently appointed by Mayor Briley to serve on the Advisory Council to End the HIV/AIDS Epidemic in Nashville.

Senior Staff

---

Name	Title
Jessica Hoke	Chief Operating Officer
Angie Murray	Chief Financial and Administrative Officer

Staff

Full Time Staff	95
Part Time Staff	5
Volunteers	400
Contractors	2
Retention Rate	75%

Plans & Policies

Does your organization have a Fundraising Plan?	Yes
Does your organization have a Strategic Plan?	Yes
Years Strategic Plan Considers	3
When was the Strategic Plan adopted?	July 2021
Does your organization have a Management Succession Plan?	Yes
Does your organization have a Policy and Procedure Plan?	Yes
Does the organization have a Nondiscrimination Policy?	Yes
Does the organization have a Whistle Blower Policy?	Yes
Does the organization have a Document Destruction Policy?	Yes

Evaluation

Is there a formal evaluation for...		Frequency (if applicable)
CEO/Executive Director	Yes	Annually
Senior Management	Yes	Annually
Non-Management	Yes	Annually

Affiliations

Affiliation	Year
Alignment Nashville	2005
ANE (Association of Nonprofit Executives)	2007
Center for Nonprofit Management Excellence Network	1996
Hands On Network	1998
Leadership Nashville	2005
Nashville Area Chamber of Commerce	2003
National Association of Social Workers	1995
United Way Member Agency	1988

Awards

---

Award / Recognition	Organization	Year
Addy Awards (5) for 'Nashville Has AIDS' Awareness Campaign	Nashville Advertising Federation	2008
CEO of the Year	Association of Nonprofit Executives	2005
Collaboration College Winner (w/ Neighborhood Health & Street Works)	HCA, BHT, Lipscomb, CNM	2015
Compassionate Care Award	Baptist Healing Trust	2014
Excellence in Linkage to HIV Care	TN Department of Health-HIV Services Division	2016
Finalist, Erie Chapman Servant's Heart Award	Healing Trust	2017
Finalist, Team Building (Project Embrace for Women with Comprehensive Care Center)	Frist Foundation Awards of Achievement	2005
Staying Alive Award (Survivor Club HIV Prevention Program for Youth)	MTV Foundation	2007
USSTMC Excellence in Communication ('Nashville Has AIDS' Awareness Campaign)	Center for Nonprofit Management/Salute to Excellence	2008
Volunteer Innovators of the Year (Hike For Life)	Mary Catherine Strobel Volunteer Awards	2006
Winner, Team Building (HIV Screening program)	Frist Foundation Awards of Achievement	2011
Youth Volunteer of the Year	Mary Catherine Strobel Volunteer Awards	2011

CEO/Executive Director/Board Comments

---

Since 2011, CARES has been engaged in a process to "reframe" the organizational culture toward greater inclusion, by providing all staff with the opportunity for decision-making around agency operations. Increased staff involvement in such decision-making (we believe) increases staff ownership of and active participation in agency operations, supports cross-departmental collaboration, promotes leadership development among staff (esp. managers), and nurtures a culture characterized by values of reciprocity and respect. To that end, a Leadership Team is given the authority and responsibility for planning and managing daily operations. The LT is diverse in its membership and inclusive of all agency divisions. The LT uses workgroups in which all staff can participate to develop policies and plan activities. The CEO (or another executive/senior staff) sits in on monthly LT meetings to ensure that operational decisions align with the goals and directives in the agency's strategic plan. An Executive Team of senior management meets monthly and works with the Board in an ongoing way for strategic planning and oversight.