Executive Director

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Executive Director	Ms. Mary Caudle
E-mail	ctr7528@hotmail.com
Term Start	August 2021
Mary's Experience: Loo, as she prefers to be called, has been the Executive Director of the Center since August 2021. She began her tour at the Center as a volunteer on the Board of Directors special committee, During this time, she was a caregiver for her mother, who suffered from Alzheimer's Disease. She developed a love for the Center and after her mother's death, became the Volunteer Coordinator for the Center, adding many volunteers and bringing all-time high volunteer hours to the Center, which produced more programs and activities. Loo also saw the need for volunteers to serve as a team, instead of individually to reduce volunteer burnout. Loo has a loving personality, and is a 'mother' to all, showing concern and love. Her belief is to get the word out to all in the community about the Center, to help those in need, provide exercise, brain health, education, social programs, reduce elder abuse, support and be an encouragement for caregivers, fight for the rights of the disabled, underserved, and elderly, those in need of food or housing, and most of all, she loves to put a smile on everyone's face. Previous Experience: 1. Beautician, Post Exchange Beauty Shop: Fort Campbell, KY 2. Secretary, PathologyTranscriptionist Lab Assistant, Healthy Start-grant funded program to help 1st-time mothers of low income in need of child development, Gateway Medical Center, Clarksville TN; 22-year tour. 3. Customer Service/Sales, Bellsouth Telecommunications, Clarksville TN. 5. Volunteer Experiences include: Woodlawn Elizabeth Baptist Church secretary; Non-traditional student association, Austin Peay State University; Adult Girl Scout; Clarksville 50+ Activity Center; Americorps Seniors. Awards: Phi Kappa Phi Association, Austin Peay, Employee of the month, Gateway Medical Center, Outstanding Customer Care and Outstanding Revenue Results, BellSouth telecommunications. Community Giant Award, Ephesus SDA

Senior Staff

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Name	Title
Ms Janet Holleman	Marketing & Fundraising Coordinator
Ms Jessica Catlett	Adult Day Center Director
Ms Mary Caudle	Executive Director
Mr. Robert Thompson Jr.	Fiscal Director
Tammy Flippen	Program Coordinator
Michelle Hayward	Volunteer Coordinator

Staff

Full Time Staff	12
Part Time Staff	4
Volunteers	155
Contractors	0
Retention Rate	90%

Plans & Policies

Does your organization have a Fundraising Plan?	Yes
Does your organization have a Strategic Plan?	Yes
Years Strategic Plan Considers	10
When was the Strategic Plan adopted?	July 2013
Does your organization have a Management Succession Plan?	Yes
Does your organization have a Policy and Procedure Plan?	Yes
Does the organization have a Nondiscrimination Policy?	Yes
Does the organization have a Whistle Blower Policy?	Yes
Does the organization have a Document Destruction Policy?	Yes

Evaluation

Is there a formal evaluation for...		Frequency (if applicable)
CEO/Executive Director	Yes	Annually
Senior Management	Yes	Annually
Non-Management	No	N/A

Affiliations

Affiliation	Year
America's Second Harvest	2005
American National Red Cross	2006
Clarksville Police Dept.	2022
Loaves and Fishes	2022
National Council on Aging	2012
Second Harvest Food Bank	1995
United Way Member Agency	2005

External Assessments and Accreditations

Assessment/Accreditation	Year
Tennessee Commission on Aging and Disability	2012
Tennessee Department of Mental Health and Developmental Disabilities	2012

Awards

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Award / Recognition	Organization	Year
Award of Excellence	United Way of Clarksville/Montgomery County	2006
Award of Excellence	United Way of Clarksville/Montgomery County	2005
Award of Excellence	United Way of Clarksville/Montgomery County	2004
Award of Excellence	United Way of Clarksville/Montgomery County	2003
Director's Award	United Way	2008
Director's Award	United Way of Greater Clarksville Region	2015
Employer of the Year	Mid-Cumberland Community Services Agency	2004
Certification Award	Montgomery County Green Certification Program	2019
Outstanding Effort in Reuse Award	Montgomery County Green Certification Program	2019

CEO/Executive Director/Board Comments

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The Center's records are audited annually and the Center is also monitored yearly by Greater Nashville Regional Council on Aging and Disability which is an agency of the Tennessee Commission on Aging & Disability. The challenges continue to be: 1) finding needed resources for at-risk seniors 2) securing operating funds annually 3) finding qualified staff to fill all Center positions on our budget The opportunities are: 1) providing a wide range of activities and programs for older adults with physical and mental limitations. 2) Continuing to improve the quality of life for these seniors.