Musicians on Call
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615-432-2124
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618 Grassmere Park Suite 1
Nashville, TN 37211
Organization Details

Programs

Budget
$82,948.00
Description
The onset of COVID-19 caused an immediate and major disruption to in-person hospital programs and volunteers. Fortunately, through the support of integral Middle Tennessee partners, MOC had 5 years of cultivating and building the essential program partnerships and infrastructure of its Virtual Program.

Using quality streaming technology, including new Zoom video conferencing, and customized live program streams for partners, this program enables the organization to transcend the barriers and isolation of the pandemic and continue ensuring that patients, their family members and caregivers are able to continue receiving the emotional support and mental health benefits of live music programming. Each Virtual Program provides interactive live music performances, including song requests, which are broadcast from the safety of musicians' homes to TV monitors and tablets at the bedsides of patients.

Program Successes
"Over this past year, we have been able to experience first-hand the unique and impactful benefits of Musicians On Call's live music programs across our campus. With the enormous uncertainty and disruption brought on by COVID-19, MOC's Virtual Program has offered a much-needed presence of consistent uplifting and comforting experiences for our residents, their visiting family members, and our staff; which continue to work and recover among historically challenging circumstances. In addition to our Life Engagement team and Care Partners, we would normally have several volunteers a week coming in to provide enriching activities with our residents; however, COVID-19 visiting restrictions has paused that. So having 'Musicians On Call' offer their programming through an online platform has been wonderful for our residents. They have really enjoyed the online concerts and special performances weekly!" -MOC Nashville Healthcare Partner


Beneficiaries
Seniors
Children and Youth (0 - 19 years)
People/Families of People with Cancer
Short-term Success
Since 2020, the organization has established and sustained weekly virtual programming at Monroe Carell Jr. Children's hospital and then slowly continued expanding to reach additional demographics and healthcare environments like Alive Hospice, Centennial Women's and Children's Hospital, Abe's Garden Memory Care, Ascension St. Thomas facilities, and TriStar Medical facilities.

Through this Virtual Program model MOC was able to ensure that Veterans and those hospitalized during the holidays were still able to celebrate the times of the year that mean the most to them through virtual concerts. In November, Musicians On Call delivered a week-long "Concert for Veterans" which broadcast MOC supporters like Sheryl Crow and Brad Paisley into the rooms of hospitalized Veterans where they dedicated songs and offered support and gratitude for their service.

In total, this program has served over 40,000 hospitalized children, adults, seniors, Veterans and their caregivers.
Program Success Monitored By
MOC tabulates, tracks, and records the weekly and monthly totals of patients and caregivers who experience the Virtual Programs. This data is organized, using the Salesforce CRM database, to report on the growth towards increasing the frequency of recurring weekly hospital programs in Middle TN. MOC also uses these figures to quantify the percentage of total program growth at both weekly and monthly intervals.
Program Areas Served
Davidson County, Rutherford County
Budget
$401,995.00
Description
MOC's primary program, MOC Bedside began operating in Middle Tennessee in 2007. MOC Bedside enlists hundreds of local volunteer musicians, with the assistance of volunteer guides, to provide in-person bedside music performances to positively transform each patient's hospital environment and complement their healing process. Volunteer musicians and guides make these visits on a daily basis, reaching a total of 10 partner facilities with 15 programs each week in Middle Tennessee. Additionally, MOC works with celebrity artists throughout the year; providing unforgettable moments to both the artist and admiring patients. In previous years MOC has connected notable artists like Keith Urban, Kelly Clarkson, and Amos Lee. Thus far, the Bedside Program has delivered the healing power of music to over 160,000 patients, family members, and caregivers in healthcare facilities across Middle Tennessee.
Program Successes
The organization has found a consensus, among patients and hospital staff, that its live bedside music programs are aiding and improving the hospital experience in significant ways.

As one VA administrator recalled "Musicians have rekindled (the patient) interest in music after a debilitating event. Agitated residents calmed."

Through MOC's Patient Impact Survey, of 116 patients who participated, 95% gave a favorable rating when asked whether programs had a strong impact on their mood.
Additionally, 99% of patient participants said it was highly likely that they would recommend live music to other patients.

As previous patient participants described, "There's happiness inside and I feel joyful", "I felt much better. My anxiety level went down.", "Se siente alegria y felicidad. Me siento confortable y bien de esta experiencia." and "I am in extreme pain but I wasn't thinking about it during those three minutes."
Beneficiaries
General Public
People with Other Health Conditions
People/Families of People with Cancer
Program Success Monitored By
On a daily basis, MOC records and aggregates data related to the number of individual Bedside Programs that have been implemented at each hospital partner. During each Bedside Program, volunteers use a tracking form to record the number of patients, family members, and caregivers that receive each individual music performance; taking place in the rooms of patients. Volunteers also describe notable reactions or experiences of joy, encouragement, or relief that result from these music performances. Each tracking sheet is logged, and its data stored in the online program CRM database.

MOC also implements digital surveys, distributed regionally, to both patients and hospital staff, that collect data on on the impact of programs on patient mood, patient and caregiver relationships, and patient satisfaction with the hospital experience.
Program Areas Served
Davidson County, Rutherford County
Budget
$44,200.00
Description
Musicians On Call (MOC) offers hospital partners "Music Pharmacies" consisting of tablets equipped with Pandora and top-of-the-line Bose headphones to provide patients access to streaming music right at their bedside. These "Pharmacies" act as a musical engagement opportunity and elevate the patient experience during their stay. Each Music Pharmacy arrives completely set up and ready for patient use. Musicians On Call has worked with Pandora's curation teams to create custom "mixtapes" designed specifically with patients in mind. For example, the "Prescription Strength" mixtape has upbeat anthems to help take on the day or patients can tune into MOC's "Chill Refill" mixtape for a playlist of calming songs to help them unwind. Through Music Pharmacy 2.0 MOC volunteers are able to add a "Dose of Joy" to each patient bedside.
Beneficiaries
Seniors
Children and Youth (0 - 19 years)
Program Areas Served
None

CEO/Executive Director/Board Comments

Musicians On Call offers a way to transform the hospital environment with the familiar benefits of live music, thanks to the efforts of hundreds of talented volunteer musicians. When surveyed, 97% of staff at MOC hospital partners agreed that the program created a morale boost amongst staff, led to an increase in patient positivity, and led to better patient-caregiver relationships. MOC has also received an outpouring of testimonials detailing the impact this program has made in the hospital. One nurse in the oncology unit explained, "so many parents stop me and say that the visit a musician made to their child's room, or performed in the studio, completely changed their hospital experience".