Executive Director

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Executive Director	Mrs. Christy Singleton
E-mail	csingleton@mercymultiplied.com
Term Start	February 2020
Christy's Experience:

Senior Staff

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Name	Title
Dr. Brooke Keels	Executive Director of Counseling Services
Mrs. Jennifer Sturgeon , CPA	Executive Director of Accounting and Finance
Ms. Leah Hayes	Executive Director of Operations and Corporate Secretary
Mrs. Margaret Troquille	Executive Director of Program Operations
Mrs. Melanie Wise	Director of Outreach
Mrs. Rachel Bedenbaugh	Executive Director of Development

Staff

Full Time Staff	81
Part Time Staff	21
Volunteers	320
Contractors	2
Retention Rate	74%

Plans & Policies

Does your organization have a Fundraising Plan?	Yes
Does your organization have a Strategic Plan?	Yes
Years Strategic Plan Considers	3
When was the Strategic Plan adopted?
Does your organization have a Management Succession Plan?	Yes
Does your organization have a Policy and Procedure Plan?	Yes
Does the organization have a Nondiscrimination Policy?	Yes
Does the organization have a Whistle Blower Policy?	Yes
Does the organization have a Document Destruction Policy?	Yes

Evaluation

Is there a formal evaluation for...		Frequency (if applicable)
CEO/Executive Director	Yes	Annually
Senior Management	Yes	Annually
Non-Management	Yes	Annually

External Assessments and Accreditations

Assessment/Accreditation	Year
Child Placing Agency	1996

Awards

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Award / Recognition	Organization	Year
Member	ECFA	2019
Three Star Rating	Charity Navigator	2019

CEO/Executive Director/Board Comments

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As Executive Director, I am compelled to provide excellent training and mentoring of staff so that as we grow, our staff can grow with us. This focus encourages and elicits further multiplication of our efforts while maintaining our high standards of excellence and integrity. In 2015, advanced training modules were developed for home and program staff to solidify the team within each residential home. Due to an increase in recent years of residents with multiple and complex trauma, training specifically related to trauma has been incorporated in an ongoing capacity for program staff. As we continue to multiply our reach as an organization, increased attention will be focused on staff development in each department.