Executive Director

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Executive Director	Ms. Susan Galeas MSW, MPH
E-mail	sgaleas@familycentertn.org
Term Start	July 2017
Susan's Experience: Susan brings 25 years of nonprofit leadership experience to The Family Center. Prior to moving into the nonprofit world, she was a clinical social worker with experience in both medical and child/adolescent psychiatric fields. Additionally, she has marketing experience in several media areas. Her roles in nonprofits include serving for 6.5 years as President/CEO of Alzheimer's Greater Los Angeles (annual $5-$7mil budget, serving 3 major counties in SoCal); 5 years with Girl Scouts Greater Los Angeles (Development & VP Programs); 5 years as CEO of Our House (a grief support center). She also has nonprofit experience in Chattanooga where she worked for United Way and was the for Executive Director for the Center for Nonprofits.

Senior Staff

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Name	Title
Ms. Anne Coverdale	Senior Director, Finance
Ms. Robyn Price EdD	Vice President, Organizational Resilience
Courtney Johnson Psy	Vice President, Family Resilience
Laurie Hoffma	Director, Grants & Contracts
Lauren LaViola	VP, Development & Marketing

Staff

Full Time Staff	18
Part Time Staff	0
Volunteers	40
Contractors	0
Retention Rate	65%

Plans & Policies

Does your organization have a Fundraising Plan?	Yes
Does your organization have a Strategic Plan?	Yes
Years Strategic Plan Considers	3
When was the Strategic Plan adopted?	June 2022
Does your organization have a Management Succession Plan?	Yes
Does your organization have a Policy and Procedure Plan?	Yes
Does the organization have a Nondiscrimination Policy?	Yes
Does the organization have a Whistle Blower Policy?	Yes
Does the organization have a Document Destruction Policy?	Yes

Evaluation

Is there a formal evaluation for...		Frequency (if applicable)
CEO/Executive Director	Yes	Annually
Senior Management	Yes	Semi-Annually
Non-Management	Yes	Semi-Annually

Affiliations

Affiliation	Year
ACE Nashville	2014
Affiliate of National Exchange Clubs	1989
Affiliate of ECON	1989
Alignment Nashville	2007
Building Strong Brains Tennessee	2016
Center for Nonprofit Management Excellence Network	2006
Grants Professional Association	2015
Raising Readers Nashville	2022

Awards

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Award / Recognition	Organization	Year
AAA Accreditation (highest level)	National Exchange Club Foundation	2007
Family Coach-Community Partner of the Year	Davidson County Sheriff's Office Metro Jail	2017
Salute to Excellence - Finalist	Center for Nonprofit Management	2003
Salute to Excellence Memorial Foundation Leadership Award Finalist	Center for Nonprofit Management	2015
Community Achieves Partner 2022	Metro Nashville Public Schools	2022
Community Role Model Award	Montgomery County DCS Community Advisory Board	2022

CEO/Executive Director/Board Comments

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The Family Center has a history of meeting the needs of some of our community's most vulnerable families. Since becoming a certified Child Abuse Prevention agency through the Department of Children's Services, the organization has pursued excellence in our mission of breaking intergenerational cycles of child abuse, neglect, & trauma. While program delivery has always demonstrated efficacy, our ability to communicate impact given the sometimes transient nature of the clients we serve has made it difficult. It's also made broadening our base of support more challenging. Over the past few years, we have shifted our focus to engage clients differently, moved programs into zip codes of greatest need, and expanded program delivery to better meet the needs of the diverse families we serve. We're also moving away from a reliance on government funding to establishing a strong, continuous base of donors and volunteers. The future is bright for The Family Center and that allows us to help brighten the futures of those we serve. We're changing lives, changing families, and changing children's futures!