Residential Resources, Inc.
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615-650-9779
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604 Gallatin Avenue Suite 103
Nashville, TN 37206
Organization Details

Statements

Mission

To provide reliable and quality housing counseling, information and referral services to low to median income individuals. To assist low to median income individuals in the acquisition and sustainability of safe, affordable and desired housing. To serve as an advocate for the development of safe, affordable and desired housing opportunities within this community. To serve as a liaison and housing development partner for its clients between government agencies, private for profit and not-for-profit corporations and other entities that are dedicated to developing and/or providing access to affordable, safe, and desired housing opportunities within this community.

Background

Residential Resources, Inc. (RRI) was incorporated by the State of TN on Oct. 31, 1997, to provide quality affordable housing advocacy, counseling, information, education, development and referral services, especially on behalf of the low to median income citizens of Metropolitan Nashville, TN and its immediate surrounding counties; to provide individual guidance for access to the existing affordable housing stock; develop affordable housing; serve as a liaison for its clients; collaborate with government agencies, private for profit corporations, nonprofit corporations and other entities dedicated to developing quality affordable housing opportunities within this community. The goal is to through the provision of its services, assist to greatly improve the living conditions of minority, disabled, elderly and all low to median income residents; to enhance their affordable housing opportunities; and to empower them with housing knowledge, not only to obtain, sustain and maintain decent housing, but to become citizens who can and are willing to demonstrate pride in and contributions to their community. (RRI) received its nonprofit corporation status on Feb 13, 1998, and with its first contract began service operation effective Jul1, 1998. As of Jun 30, 2020, 25,867clients were assisted by our agency in obtaining and/or sustaining both rental housing and homeownership. (RRI) which is certified by the U.S. Department of HUD, THDA and MDHA, services all of Davidson and the surrounding counties identified in the Nashville-Murfreesboro MSA. (RRI) consist of organizational members and committed advisors, with experience in both affordable housing acquisition, rehab, construction and management and it collaborates with community churches, lenders and others to provide owner acquisition and rehab opportunities, and housing education classes in various neighborhoods. Rosalind Robinson, Founder/CEO of (RRI). is a certified housing specialist with over 35 years of experience in the affordable housing industry and has assisted thousands of households with their housing needs. Ms. Robinson has served as a housing consultant to developers specializing in quality entry level housing, with niches in inner city development sometimes utilizing low income housing tax credit. She has participated on several community housing committees, was the former director of the Nashville Urban League, chaired the Nashville NAACP Housing Committee and the Tennessee Fair Housing Council.

Impact

Current Year Accomplishments: As of June 30, 2020 (1) Assisted 1,422 Clients obtain Affordable Rental Options and Financial Literacy/Education, Financial Resources and/or Resolve Tenant/Landlord issues; (2) Assisted 4,643 Clients avoid Foreclosure; and (3) Assisted 10, 853 Clients obtain Affordable Homeownership Option and Financial Literacy/Education. Current Year Goals: (1) Increase needed funding (2 Projection for current fiscal year 500 clients - Maintain client servicing level (3) Employ 1 full-time person as either administrative staff or counselor (4) Move to new facility.

Needs

The most pressing needs are operational funding and a larger facility to better accommodate our clients.

CEO Statement

Residential Resources, Inc. is a provider of very valuable services to this community that unfortunately, not everyone knows exist. However, the organization is recognized by those in the housing industry and the program recipients for its excellence in service delivery. The organization is a nonprofit, U.S. Department of HUD C Comprehensive Housing Counseling agency and Community Housing Development Organization that began offering an array of housing related services in 1968. As of December 2018, we had assisted over eighteen thousand households with a wide array of housing needs. When it comes to housing, as the numbers reveal, we are not just about homeownership. And even though we want to assist as many people as possible, our mission is not quantitative. Our emphasis is on quality. We are about helping empower individuals, regardless of their housing status or goal, to understand the importance of financial stability by budgeting and better managing their resources; to understand the importance and impact of credit ratings and how to correct credit issues; sustain and safeguard investments; know what rights they have and what resources are available to them --especially safe and decent housing; how to rectify any existing housing problem; and how to maintain and sustain their homes. Our goal is to empower our clients with knowledge and dispel the vestiges of dependency by encouraging self-sufficiency though informed consumers. Residential Resources, Inc.'s director was the first to incorporate financial management counseling in her industry. Residential Resources, Inc. is a provider of very valuable services to this community that unfortunately, not everyone knows exist. However, the organization is recognized by those in the housing industry and the program recipients for its excellence in service delivery. The organization is a nonprofit, U.S. Department of HUD approved Comprehensive Housing Counseling agency and Community Housing Development Organization that began offering an array of housing related services in 1968. As of June 30, 2020, we had assisted 25,867 households with a wide array of housing needs. When it comes to housing, as the numbers reveal, we are not just about homeownership. And even though we want to assist as many people as possible, our mission is not quantitative. Our emphasis is on quality. We are about helping empower individuals, regardless of their housing status or goal, to understand the importance of financial stability by budgeting and better managing their resources; to understand the importance

Board Chair Statement

I have served as Board Chair for the past 8 years and wish to reiterate my previous comments: Residential Resources, Inc. has continued to fill a pivotal need in this community for over fourteen years, with highly qualified and dedicated employees. It continues to amaze me of the quality and quantity resulting from their labor with such a small staff. The operation is running like a fine-tuned machine by just two people, which is even more astonishing when you consider that they average serving over 800 clients annually. I became aware of the agency while working in the banking industry and like the other members of the board, was drawn to want to be a part of the magnitude of what they do, hoping to augment their efforts, simply because of the very important impact they are having on this community in helping so many people to acquire and/or sustain decent and affordable housing." Lethia Swett-Mann, Community Development Manager, Regions Bank


Service Categories

Primary Category: Human Services  - Family Counseling 
Secondary Category: Housing, Shelter  - Housing Search Assistance 
Tertiary Category: Housing, Shelter  - Housing Support 

Areas Served

We basically serve the Nashville, Davidson - Rutherford - Franklin MSA. Other counties reflect some of our foreclosure intervention outreach and home buyer services.

TN - Davidson
TN - Rutherford
TN - Williamson
TN - Cheatham
TN - Clay
TN - Houston
TN - Humphreys
TN - Lawrence
TN - Lawrence
TN - Macon
TN - Marshall
TN - Maury
TN - Montgomery
TN - Putnam
TN - Robertson
TN - Sumner
TN - Warren
TN - White
TN - Wilson