Franklin County Humane Society (Animal Harbor)
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56 Nor-Nan Road
Winchester, TN 37398
Organization Details

Executive Director

Executive Director Ms. Susan Rupert
Term Start April 2016
Susan's Experience: Susan Rupert has been active in companion animal rescue work and shelter operation for the past 19 years. She and all our board members serve as volunteers and receive no compensation.

Senior Staff

Name Title
Ms. Emily Holland Shelter Manager


Full Time Staff 1
Part Time Staff 6
Volunteers 75
Contractors 0
Retention Rate 75%

Plans & Policies

Does your organization have a Fundraising Plan? Under Development
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 5
When was the Strategic Plan adopted? April 2014
Does your organization have a Management Succession Plan? Yes
Does your organization have a Policy and Procedure Plan? Under Development
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy?
Does the organization have a Document Destruction Policy?


Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director Yes Annually
Senior Management Yes Annually
Non-Management Yes Annually


Affiliation Year
Tennessee Animal Control Association 2018

CEO/Executive Director/Board Comments

Because shelter work is difficult and sometimes unpleasant and because we are unable to pay our staff the wages we all believe they deserve, we have a fairly high staff turnover. We have addressed this by instituting annual bonuses to better compensate our staff and providing for paid time off after six months of employment. Each member of our staff is entitled to adopt a pet from us with the adoption fee being waived. We added other 'perks' such as an occasional staff lunch, and we have made efforts to include staff in such areas of our work as attending conferences, writing appeal letters and attending remote adoptions to have the staff feel they are a part of the total operation.