Executive Director

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Executive Director	Ms. Eden Murrie
E-mail	eden.murrie@osdtn.org
Term Start	September 2020
Eden's Experience: When I retired from the Air Force as a Brigadier General after 29 years in cockpits, overseas bases, the White House, and the Pentagon, I knew my next career would be doing something meaningful and that my husband and I wanted to be closer to our adult daughter in Nashville. After moving here in 2013, I drove past Operation Stand Down's storefront. I believed there was nothing for me here. After completing my MBA at Vanderbilt's Owen School of Business in 2016, I was introduced to John Krenson, the CEO of OSDTN, by a fellow Veteran who sat on the Board of Directors. Hearing John's vision about where he wanted to take the mission, about how to leverage the campus, and how Veterans like myself could create change in the community, I knew this was my next career. I joined as the COO soon after that first meeting and as of 1 September 2020, I bacame the CEO. What began as just a homeless-serving mission is now agile and diverse, innovative and impactful, and it is for everyone. There is literally something for every Veteran or Veteran supporter at Operation Stand Down. Need help with housing or bills? We have that here. Want to find your next career? We have that here. Need a connection to a network of Veterans, either personally or professionally? We have that here. Want to volunteer, mentor, or train? We have that here. Want to rent conference or event space in Edgehill? We have that here. Over the course of seven years, this organization went from a small niche mission in an empty grocery store to the single most comprehensive resource for Veterans, their spouses, and families in Middle Tennessee, operating in a state-of-the-art facility. I am proud to be the first Air Force Veteran to be the CEO, as well as the first woman. Along with the Board of Directors and staff, Operation Stand Down Tennessee is diverse, inclusive, forward-thinking, and committed to the mission of serving the Veteran community and strengthening the neighborhood at large with our efforts

Senior Staff

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Name	Title
Mr. Arlie Haddix MBA	Chief Programs Officer
Ms. Penny Anderson	Chief Development & External Affairs Officer
Ms. Rose Russo	Chief Financial Officer
Kyle Steffen	Chief of Staff

Staff

Full Time Staff	73
Part Time Staff	2
Volunteers	660
Contractors	0
Retention Rate	80%

Plans & Policies

Does your organization have a Fundraising Plan?	Yes
Does your organization have a Strategic Plan?	Yes
Years Strategic Plan Considers	4
When was the Strategic Plan adopted?	January 2024
Does your organization have a Management Succession Plan?	Yes
Does your organization have a Policy and Procedure Plan?	Yes
Does the organization have a Nondiscrimination Policy?	Yes
Does the organization have a Whistle Blower Policy?	Yes
Does the organization have a Document Destruction Policy?	Yes

Evaluation

Is there a formal evaluation for...		Frequency (if applicable)
CEO/Executive Director	Yes	Annually
Senior Management	Yes	Annually
Non-Management	Yes	Annually

Affiliations

Affiliation	Year
Alcohol and Drug Council of Middle Tennessee	2002
BWF IGY6 Local Partner Network	2021
CABLE	2018
Center for Nonprofit Management Excellence Network	2000
Combined Arms	2019
Nashville Area Chamber of Commerce	2002
Nashville Coalition for the Homeless	2003
National Coalition of Homeless Veterans	1999
Second Harvest Food Bank	1999
Tennessee Association of Alcohol, Drug and other Addiction Services (TAADAS)	2003

External Assessments and Accreditations

Assessment/Accreditation	Year
Commission on Accreditation of Rehabilitation Facilities (CARF) - Network Admin and Access Centers - 3 year	2018

Awards

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Award / Recognition	Organization	Year
Bank of America CEO of the Year Award	Center for Nonprofit Management	2010
Best Nonprofit Business Finalist	Nashville Business Journal	2014
Excellence in Volunteer Engagement (EVE) Certification	Center for Nonprofit Management	2014
Exemplary Public Interest Contribution Award	US Department of Labor	2006
Finalist - Making a Difference Category	Center for Nonprofit Management	2004
Finalist - Team Building	Center for Non-Profit Management	2008
NEXT Growth Award: Social Enterprise & Sustainability	Nashville Area Chamber of Commerce	2014
Veterans Employment Division Award	American Legion Department of Tennessee	2014
Winner - Nashville Cloud Giveaway	Claris Networks	2013
Winner: 150 Days of Giving	First Tennessee Foundation	2014
Woman of Influence: Nonprofit Leader	Nashville Business Journal	2015
Workforce Innovation Award	Middle TN Workforce Investment Board	2006
Neighborhood Builder Award	Bank of America	2020
Salute to Excellence Award - New Generations	Center for Nonprofit Management	2021

CEO/Executive Director/Board Comments

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Operation Stand Down Tennessee (OSDTN) is the primary nonprofit resource for Veterans and their families in Tennessee. As Veterans serving Veterans, our staff provides life-changing supportive programs that empower Veterans to achieve their goals and dreams, and to help them find answers to their overwhelming questions. Some of these individualized services include benefits counseling, employment readiness training and placement assistance, and transitional housing. In addition, we coordinate referrals to our community partners so that every Veteran has the opportunity to succeed. As the only Veteran Service Center in Tennessee recognized by the VA, we are uniquely qualified and able to provide more direct, personal services to Veterans than any other agency in Tennessee. No Veteran who wants to work should be jobless. No Veteran should feel hopeless. No Veteran should be homeless. While it is a source of pride that OSDTN programs meet and exceed all standards, true success comes when a Veteran receives the help they need and moves on to a renewed life within the community. That is why OSDTN exists. Will you join us?