Pastoral Counseling Centers of Tennessee, Inc.
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199 St Thomas Drive
Nashville, TN 37205
Organization Details

Executive Director

Executive Director Mrs. Pamela Brown
Term Start January 2017
Pamela's Experience: Pam Brown is a Certified Fundraising Executive (CFRE) and an Associate Certified Coach (ACC). She has served in the nonprofit sector for 23 years. Pam is a past president of the Association of Fundraising Professionals, Nashville Chapter, and was named the chapter's Fundraising Professional of the Year in 2007. She's an experienced public speaker and has given numerous presentations about fundraising and communications. She has led workshops for the Center for Nonprofit Management, and she is a Past President of the International Coach Federation's Tennessee Chapter.

Senior Staff

Name Title
Abbie Culbertson Marketing and Communications Director
Carol Smith Director of Spiritually Integrated Psychotherapy Training
Monet Shell LMFT Director of Clinical Services


Full Time Staff 5
Part Time Staff 0
Volunteers 38
Contractors 16
Retention Rate 100%

Plans & Policies

Does your organization have a Fundraising Plan? Yes
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 3
When was the Strategic Plan adopted? December 2022
Does your organization have a Management Succession Plan? Under Development
Does your organization have a Policy and Procedure Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy? Yes
Does the organization have a Document Destruction Policy? Yes


Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director Yes Annually
Senior Management Yes Annually
Non-Management Yes Annually


Affiliation Year
Center for Nonprofit Management Excellence Network 2001

External Assessments and Accreditations

Assessment/Accreditation Year
American Association of Pastoral Counselors 2008


Award / Recognition Organization Year
Compassionate Care Award Finalist Center for Nonprofit Management 2014
New Generations Award Finalist Center for Nonprofit Management 2017
Service Enterprise Certification Points of Light 2018

CEO/Executive Director/Board Comments

I feel blessed to work with such a dedicated team of senior leadership. I know of no nonprofit that is staffed as fully as it could be and Insight is no exception. My senior leadership colleagues 'wear a lot of hats' because of their respect for Insight's mission and the clients we are honored to serve.