WAVES, Incorporated
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615-794-7955
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1325 West Main St. Suite 104
Franklin, TN 37064
Organization Details

Executive Director


Executive Director Mr. Lance Jordan
E-mail ljordan@wavesinc.com
Term Start October 2017
Lance's Experience: Lance Jordan has over 27 years of nonprofit management experience supporting people and families in Tennessee and Ohio, with 15 of those years at Waves, Inc. Prior to becoming the Executive Director at the agency, he served in roles as Regional Administrator, Unit Director, and Director of ICF/MR Services, among others, for agencies that served both local and multi-state populations. His background includes providing services to people who lives are touched by Developmental and Intellectual Disabilities as well as Mental Health.

Senior Staff


Name Title
Mrs. Marci Cohen Director of Adult Services
Mrs. Karen Fite Business Manager

Staff

Full Time Staff 66
Part Time Staff 24
Volunteers 200
Contractors 4
Retention Rate 67%

Plans & Policies

Does your organization have a Fundraising Plan? Yes
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 4
When was the Strategic Plan adopted? March 2016
Does your organization have a Management Succession Plan? Yes
Does your organization have a Policy and Procedure Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy?
Does the organization have a Document Destruction Policy?

Evaluation

Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director Yes Annually
Senior Management Yes Annually
Non-Management Yes Annually

Affiliations

Affiliation Year
Brentwood Chamber of Commerce 1988
Center for Nonprofit Management Excellence Network 1998
Council on Quality and Leadership 2002
Tennessee Conference on Social Welfare (TCSW) 1988
Tennessee Network of Community Organizations (TNCO) 1975
United Way Member Agency 1980
Williamson County Chamber of Commerce 1985

Awards


Award / Recognition Organization Year
Certificate of Recognition The Council on Quality & Leadership 2002
Community Outreach TNCO 2016
Outstanding Clean Air Partner TMA Group 2013
Service Industry/Business Stewardship Award TN Dept. of Environment & Conservation 2002
Three Star Designation for the provision of outstanding services and supports Department of Intellectual and Developmental Disabilities 2012