Neighborhood Health
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2711 Foster Ave
Nashville, TN 37210
Organization Details

Executive Director

Executive Director Mr Brian Haile
Term Start October 2017
Brian's Experience:

Senior Staff

Name Title
Mr. Anthony Villanueva Chief Information Officer
Bianca Granger Chief Operating Officer
Brian Haile CEO
Mr. Ivan Figueredo CFO
Marie Bighem Director of Human Resources
Rahaman Suara MD Chief Clinical Officer


Full Time Staff 202
Part Time Staff 8
Volunteers 0
Contractors 4
Retention Rate 80%

Plans & Policies

Does your organization have a Fundraising Plan? No
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 3
When was the Strategic Plan adopted? May 2017
Does your organization have a Management Succession Plan? Yes
Does your organization have a Policy and Procedure Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy?
Does the organization have a Document Destruction Policy?


Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director Yes Annually
Senior Management Yes Annually
Non-Management Yes Annually


Affiliation Year
Center for Nonprofit Management Excellence Network 2000
Nashville Area Chamber of Commerce 2000
Nashville Area Hispanic Chamber of Commerce 2004
Nashville Coalition for the Homeless 2007
National Association of Community Health Centers 1972
Primary Care Association of Tennessee 1972
Tennessee Hispanic Chamber of Commerce 2004

External Assessments and Accreditations

Assessment/Accreditation Year
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Ambulatory Care Accred. 2000


Award / Recognition Organization Year
Finalist--Making a Difference Center for Non-Profit Management 2005

CEO/Executive Director/Board Comments

Challenges: Staff recruitment, retention, and development are one of management's greatest challenges. The most difficult area of recruitment and retention is with primary care physicians. Not only have training programs for primary care physicians decreased, but the need for primary care physicians has increased, making it very competitive to add to our provider staff. Neighborhood Health meets this challenge as it can generally get loan repayments for clinician, however, retention after an initial three years continues to be difficult. We also partner with medical schools to train providers and encourage them to select community care as their career choice. Other high demand areas include licensed behavioral health providers. Few are trained in a primary care setting and are primarily attracted to mental health settings. Strong Management staff is also at a premium. STAFF TRAINING AND RETRAINING: Staff training in technology is also a challenge. Electronic Health Records are becoming the standard for health organizations. Implementation requires significant retraining and retooling. The level of technology expertise among staff and contractors must constantly improve. CERTIFICATIONS: Certification as a Patient Centered Medical Home as well as Joint Commission accredited. FINANCIAL SUSTAINABILITY: Neighborhood Health is exceptionally dependent upon Federal grants. Given the stress on public resources, we do not expect significant funding growth. Neighborhood Health launched its community fund-raising plan and annual fund-raising breakfast. LEADERSHIP SUCCESSION: The transition of leadership is critical in the next few years. Neighborhood Health has put in place a strong management team that can support leadership transition. Opportunities: The greatest opportunities are with health reform and partnerships. These continue to be an important part of Neighborhood Health strategy.