Refuge Center for Counseling
Share page
103 Forrest Crossing Blvd Suite 102
Franklin, TN 37064
Organization Details

Executive Director

Executive Director Mrs. Amy Alexander
Term Start December 2005
Amy's Experience: Amy Alexander is the Co-Founder and Executive Director of The Refuge Center for Counseling. The Refuge Center for Counseling began in 2005 and presently provides more than 30,000 counseling sessions for over 4,000 clients annually. Services are offered on a sliding-fee scale, based on income, so that everyone has access to care. Amy believes that the counseling process empowers people to become free of the burdens, barriers and shame stories that prevent them from experiencing freedom in their lives. She believes with all her heart that every person, no matter what they can pay, where they live, or what they have been through, deserves access to the very best care for their emotional wellness. Affordability, excellence and compassionate care are hallmarks of the services at The Refuge Center. As the Executive Director, Amy encourages and supports a culture of connection, character and continuous growth within the organization.

Amy is a Licensed Marriage and Family Therapist who has been in the field for 20 years. Her areas of clinical focus include trauma, domestic and sexual violence, grief and loss, and identity work. Brennan Manning once said, "Many people between the ages of thirty and sixty-whatever their stature in the community and whatever their personal achievements- undergo what can truly be called a second journey. The second journey begins when we know we cannot live the afternoon of life according to the morning program." Amy's deepest passion is helping people as they begin their "second journey."

Amy is trained in Eye Movement Desensitization (EMDR,) Brainspotting, Trauma-Focused Cognitive Behavioral Therapy, and Trust-Based Relationship Interventions. She is also a Certified Grief Movement Guide. Finally, Amy is an American Association of Marriage and Family Therapy (AAMFT) Approved Supervisor and a Clinical Fellow of the association.

Senior Staff

Name Title
Mrs Amy Alexander CEO/Therapist
Ms Anita Pringle Clinical Director
Michelle Nagy Therapist and Director of Compassionate Care
Mrs Elizabeth Edwards Therapist and Director of Contract Programs
Mr. Pike Willams Therapist and Director of Leadership Development
Ms Peggy Plunkett Director of Operations
Mrs Tina Goode Therapist and Director of Intern Programs
Madison Moquin Therapist and Director of Post Master's Volunteer Fellowship
Jenna Monforte Therapist and Director of Child & Teen Program
Mari Garner Associate Director
Patty Eller Director of Development
Kimberly Kooy Therapist and Director of Neurofeedback Program


Full Time Staff 30
Part Time Staff 2
Volunteers 91
Contractors 23
Retention Rate 90%

Plans & Policies

Does your organization have a Fundraising Plan? Yes
Does your organization have a Strategic Plan? Yes
Years Strategic Plan Considers 3
When was the Strategic Plan adopted? October 2021
Does your organization have a Management Succession Plan? Under Development
Does your organization have a Policy and Procedure Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Does the organization have a Whistle Blower Policy? Yes
Does the organization have a Document Destruction Policy? Yes


Is there a formal evaluation for... Frequency (if applicable)
CEO/Executive Director Yes Annually
Senior Management Yes Annually
Non-Management Yes Annually


Affiliation Year
American Association of Christian Counselors 2005
Find Hope Franklin 2020
Tennessee Coalition Against Domestic and Sexual Violence 2008
Williamson County Chamber of Commerce 2010
Williamson County Task Force Against Domestic Violence 2008


Award / Recognition Organization Year
Compassionate Care The Healing Trust 2016
Compassionate Care Finalist Baptist Healing Trust -Salute to Excellence 2012
Distinguished Service to Families Award Tennessee Association for Marriage and Family Therapy 2014
Greatest Campaign Participation Award United Way of Williamson County 2014
Medical Award Williamson County Task Force Against Domestic Violence 2008
Sizzle Award/Best Counseling in Williamson County Sizzle Award 2017